The legal market has been undergoing profound transformations to address challenges such as the need for greater efficiency and the growing demands of the entire ecosystem. Several trends highlight the continuous adaptation of the legal profession to the new realities of the market:
Automation and Artificial Intelligence (AI) – The automation of repetitive tasks, such as contract analysis, legal research, and document management, will continue to expand. AI tools are already capable of analyzing large volumes of legal data, predicting case outcomes based on precedent, and assisting in drafting legal documents.
Legal techs and legal service platforms – Companies developing and implementing technological solutions in the legal sector, known as legal techs, are transforming access to and delivery of legal services. From online dispute resolution platforms to office management tools and process tracking solutions, legal techs are also democratizing access to justice through prepaid legal services and digital consultations.
Hybrid and flexible work models – Remote work has become a standard for many law firms. By 2025, hybrid models are expected to dominate, balancing productivity and quality of life while driving investment in digital tools to facilitate collaboration, whether internally (among team members) or externally (with partners or clients).
Focus on client experience – Personalization of legal services will be essential. This will involve clearer and more accessible communication, the use of technologies that simplify interactions (such as chatbots and virtual assistants), and greater transparency regarding fees and expected outcomes.
(2024, December) Leaders Forum, Who is Who in the Law Sector, Jornal Económico, page 62